Thomas Unise
igus GmbH has updated its RBTX automation marketplace with new e-commerce functionality, allowing customers to directly purchase robotics components, complete systems, and services online without requiring a sales consultation.
Key Features of the Updated RBTX Marketplace
The enhanced RBTX platform now offers two primary shopping options for customers looking to acquire automation components. The first option is a standard self-serve shopping experience designed for customers who already know what they need. Users can simply add components, robots, or services to their cart and complete their purchase using a credit card, with the system automatically checking component compatibility before checkout.
Alternatively, customers can use the “Build a Complete System” feature, which provides a guided experience for designing complete systems with guaranteed compatibility. This tool walks users through selecting integrated parts to create a fully functional setup, ensuring all components work together seamlessly.
Benefits of the New E-Commerce Functionality
The shift to a self-serve model provides several advantages for engineers and designers:
- Streamlined purchasing process without mandatory sales consultations
- Complete online management of purchases
- Full pricing transparency
- Secure credit card checkout
- Compatibility verification before purchase
Commitment to Quality and Compatibility
Despite the move toward self-service, RBTX maintains its commitment to quality assurance. The marketplace offers a comprehensive guarantee that selected parts will function as a cohesive unit when using the “Build a Complete System” feature. This significantly reduces the risk of downtime or incorrect ordering that can occur when purchasing complex robotics hardware.
According to Jan Hennecke, product manager for RBTX at igus, “We are excited to enable online checkout for customers while still providing our compatibility guarantee. We will continue to focus on support and helping customers choose the right components for their solution, but for those that already know what they need, they can now easily purchase parts on their own.”
About igus
igus GmbH, the company behind RBTX, is a Cologne, Germany-based manufacturer specializing in motion plastics. The company develops and produces self-lubricating, high-performance polymers designed to reduce costs. With its U.S. headquarters in Rumford, Rhode Island, igus claims to be the global market leader in energy supplies, flexible cables, plain and linear bearings, and lead-screw technology made of tribo-polymers.
Conclusion
The updated RBTX marketplace represents a significant step forward in making robotics and automation components more accessible to engineers and designers. By combining the convenience of e-commerce with technical compatibility verification, igus has created a platform that balances ease of use with the technical assurance needed when purchasing complex automation systems.
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